Q
What is the minimum order quantity (MOQ) for custom orders?
Our standard MOQ is 100 pieces per design, but we offer flexible solutions for startups and small brands. If you need a lower MOQ, please contact us to discuss the possibilities.
Q
What customization options do you offer?
We offer a wide range of customization options, including: fabric selection, printing techniques, embroidery & patches, fit & size, and unique treatments.
Q
Can you send products to my country?
Sure, we can. If you do not have your own shipping forwarder, we can help you with the delivery process.
Q
What's your payment terms?
We require a 50% deposit before production starts, and the remaining 50% balance is due before shipment. We accept PayPal, T/T (bank transfer), Western Union, and L/C for large orders.
Q
What are the shipping options?
We offer multiple shipping methods: Express shipping (DHL, FedEx, UPS) taking 4-6 days, Air freight taking 7-10 days, and Sea freight taking 25-45 days (cost-effective for large orders). We handle all export documentation and customs clearance support.
Q
Do you support OEM and ODM services?
Yes, we fully support both OEM and ODM services. We can customize colors, sizes, fabrics, labels, and packaging based on your design requirements.